Purchased HNS during site instability 9/27/2021 approx. 5:00PM Pacific Time (California USA), and got 0 hns for $25 USD. I realized after submission to process that namebase was zero for HNS and BTC Price, therefore, it must've done the math as $25 X 0.00 (price shown for HNS during site instability) = 0 HNS. My balance dropped by $25, but my HNS did not increase at all.