How do I change my 2FA if I cant disable it? | Voters

How do I change my 2FA if I cant disable it?

complete

Scott Kilgore

I want to change my 2FA and use a different authenticator but it says I cant disable and there isnt an option to change it?

Johnny Wu

Merged in a post:

how to remove/change 2fa

D'rok THE menace

can't get into authenticator due to new phone

Johnny Wu

Merged in a post:

i lost tow-factor code

seo dh

i lost tow-factor code

How can I reset it?

Johnny Wu

marked this post as

complete

You can change your 2FA by just emailing johnny(at)namebase.io from your Namebase account's email address with your 2FA reset request

I'm also trying to find a way to contact Support / Chat and it seems like there is no way to talk to them. Support chat is an empty <span>

nyc718kb

I have the same question. Got a new phone and I cant transfer keys in Microsoft Authenticator. Someone please answer. Thanks