error contact support
Same issue. Stuck for days on contact support.
I have 03 names that have been stuck at "error contact support" for 02 weeks now.
even after the reveal period has ended.
I also have the same "error contact support". Is this a bug in the namebase platform or handshake itself?
I also have the same error. Is this the way to contact support? I noticed, there were no other bids on this auction. Can the bug be because there is not a 2nd price? I think this is the first auction I won without a 2nd bid.
Al Anelli: Anurag Hakeem: hello your problem resolved or not yet I have same problem
Saurav Bir: yep resolved. I reached support somehow and they fixed it. Haven't had the issue again since.
Al Anelli: okay have you facing this type of error
Al Anelli: how to reached support team I message them on live support chat they reply my messages after 2-3 days
The "chat" option on the "Support" dropdown at the top of the site does not work for me.
Name: try Microsoft Edge browser, Brave didn't work for me but it worked there, even not logged in.
Auctions have ended but the names are not appearing in my Name Manager and I am not receiving emails or refunds on them since Jan 11.
marked this post as
Sorry these should resolve themselves automatically: https://twitter.com/namerjohnnywu/status/1481051926041145344