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Not receiving device authentication mail
Hey, I‘m trying to login into my account, username/mail, password and authentication are correct, now I have to confirm my “new” device. You have always sent me updates about new tools and other stuff but I have never received such an authentication for a new device. Thank you Have a nice day
I sold a domain but my account balance did not update
I sold a domain 20 Dec 2022 Sold domain lakers/ 97,000.00 HNS but there was no update to my account balance. Where did the HNS go?
Error updating DNS blockchain records
Message: Error sending update to the network. Did you recently submit another update?
Error in bidding processing
I have two names which I bid and I am the highest but it goes to my lost tab. purefm/ kledi/ please have a look as I saw red error bit didnt manage to screenshot due to browser refreshed Thank you Moongate
After updating my account email I am still receiving all the notifications and alerts to the old email address.
Resetting 2FA on Authenticator App
I recently upgraded my iPhone and transferred all my data from the previous phone but it looks like Google Authenticator App doesn't do this transfer. I need to add Namebase QR code to the Authenticator app, but in order to do this, I need to login to my Namebase account which requires the 2FA code, so it's a bit of a vicious cycle problem. Any help would be tremendously welcome!
Bid stuck on SCHEDULED
My bid on a particular name seems to be stuck on "SCHEDULED" while all other bids are going through and getting processed.
Can only save one DNS record at a time
There's a bug where you can only delete a single DNS record per save, which results in needing to repeatedly refresh and save the page This is likely related to the bug where if you change an existing DNS record's record type (e.g. TXT to CNAME), you won't be able to save because you need to first delete that record type and then save, before adding the new record type