Why do I have a large amount of auctions I am the highest bidder on, yet the auction is located in my "Lost' column? Even sitting in there it shows my bid to be higher than the "Masked Bid". So I click on my receipt and under "BID TX HASH" it says bid was not mined. WHOooo is getting to decide what winning bids get to win or not? Or was my number under "Your Bid" not mined because I won the auction hence it mines the 2nd place bid amount? Is this a bug? I lost an awful lot of auctions that have this same story.
I know this goes straight to the #feedback channel
Handshake tutorial links don’t work.
Hello I was looking at the handshake tutorial on how to get a handshake domain page to resolve in a regular browser etc. I tried the links in Safari on an iPhone and they don’t work. Just wondering. Here’s the page: https://www.namebase.io/blog/how-to-access-handshake-domains/
"Buy now price" field should only have two decimals
When I want to change a buy now price, I always have to delete the decimals too before I can save the name. I think this could be a bit more user-friendly. Especially if you want to edit a lot of names. This is really annoying.
Error Contact Support
Can someone please help me. I won this action. My name was supposed to clear today and now I'm getting an error message. Please help. The reveal period is over. What do I do?
Bid stuck on SCHEDULED
My bid on a particular name seems to be stuck on "SCHEDULED" while all other bids are going through and getting processed.
HNS withdrawal stuck
HNS withdrawals require 20 block confirmations to process, which is about 5 hours. That said, we have a small bug where occasionally HNS withdrawals gets stuck — our engineers manually process these stuck withdrawals in batches every 2 days. If you don't see your HNS arrive within 7 days of initiating your withdrawal, please ping us about it in our support chat or Namer Community.